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Installed CC Cleaner. It screwed up my Firefox. I removed CC Cleaner but Firefox is still screwed. Can't do hotmail or gmail in Firefox

  • 6 svar
  • 22 har dette problemet
  • 5 views
  • Siste svar av cor-el

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I installed CC Cleaner and ran cleaner and registry.

Now I can't use firefox on a variety of sites. They may load, but they don't function properly. I allowed all javascripts, but still I can see my landing page (e.g. can log into hotmail) but can't go further (e.g., can't get into inbox)

I unistalled CC Cleaner, but the problems remain.

What settings must I change to get back? System restore does not apply, and I can read my emails in IE (which I despise doing), so how do I reset or correct my Firefox settings? I've tried, but not been successful. Thanks!!

I installed CC Cleaner and ran cleaner and registry. Now I can't use firefox on a variety of sites. They may load, but they don't function properly. I allowed all javascripts, but still I can see my landing page (e.g. can log into hotmail) but can't go further (e.g., can't get into inbox) I unistalled CC Cleaner, but the problems remain. What settings must I change to get back? System restore does not apply, and I can read my emails in IE (which I despise doing), so how do I reset or correct my Firefox settings? I've tried, but not been successful. Thanks!!

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You're welcome

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Thank you, "the-edmeister". This solution did work. Unfortunately, it requires that I move all bookmarks, reinstall no-script and other add-ons, etc.

Is there a menu option or process similar to 'system restore' by which I could go back to yesterday's firefox settings?

Thanks again. I now have a working solution!!

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I'm glad it was that easy to solve. Those "cleaner" programs can be pretty destructive.

See this support article.
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

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That issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
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yes!! Thank you "cor-el". That solved my problem and allows me to keep everything as is.

Thanks so much to both of you!!!

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You're welcome