This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Some drop-down features do not display at all.

  • 2 svar
  • 3 har dette problemet
  • 4 views
  • Siste svar av JaneEyre

JaneEyre
JaneEyre
more options

When I go to http://www.usanetwork.com/, the home page has a group of items displayed across the top of the screen: Shows, Videos, Featured, Schedule. Each has a drop-down arrow to its right. In IE, if I click on any one of these down-arrows, the bottom part of the screen is overlaid with the item I wanted to see; for example, a list of USA shows. This does not happen in Firefox; none of the drop-down arrows show me anything. I DO get a left-right scroll bar across the bottom, but if I try to move the cursor to it, it disappears. If I try to use the arrow keys, the screen just jitters a little bit left and right. This is just one example; there are many other websites that have the same behavior.

When I go to http://www.usanetwork.com/, the home page has a group of items displayed across the top of the screen: Shows, Videos, Featured, Schedule. Each has a drop-down arrow to its right. In IE, if I click on any one of these down-arrows, the bottom part of the screen is overlaid with the item I wanted to see; for example, a list of USA shows. This does not happen in Firefox; none of the drop-down arrows show me anything. I DO get a left-right scroll bar across the bottom, but if I try to move the cursor to it, it disappears. If I try to use the arrow keys, the screen just jitters a little bit left and right. This is just one example; there are many other websites that have the same behavior.

Endret av JaneEyre

Valgt løsning

I followed the "Basic Troubleshooting" steps up through and including step 6 (reset your Firefox settings) to no avail. The drop-down arrows still do not work. Because this problem occurs on more than one of my computers, I don't think it's the Firefox install and am not will to reinstall it.

I have found a work-around, though. I installed the add-on "IE View 1.4.5.3" and flagged the problem pages to always open in IE. It isn't the most elegant solution, but it works for me.

Thanks to cor-el for the suggestion that led me to try Basic Troubleshooting.

Les dette svaret i sammenhengen 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

JaneEyre
JaneEyre Eieren av spørsmålet
more options

Valgt løsning

I followed the "Basic Troubleshooting" steps up through and including step 6 (reset your Firefox settings) to no avail. The drop-down arrows still do not work. Because this problem occurs on more than one of my computers, I don't think it's the Firefox install and am not will to reinstall it.

I have found a work-around, though. I installed the add-on "IE View 1.4.5.3" and flagged the problem pages to always open in IE. It isn't the most elegant solution, but it works for me.

Thanks to cor-el for the suggestion that led me to try Basic Troubleshooting.

Endret av JaneEyre