This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Adobe Flash Plug In Error after I was prompted to Update Firefox

  • 3 svar
  • 5 har dette problemet
  • 2 views
  • Siste svar av imad1208

more options

I was prompted that there was an update to Firefox which completed successfully. After the update Firefox began to crash and the conclusion I have come to is the Adobe FlashPlayer.

I was prompted that there was an update to Firefox which completed successfully. After the update Firefox began to crash and the conclusion I have come to is the Adobe FlashPlayer.

Valgt løsning

Hi imad1208,

Have you looked at our Flash plugin troubleshooting section? There is a lot of useful information in there that should help you get to the bottom of your issue.

Hopefully this helps!

Les dette svaret i sammenhengen 👍 0

All Replies (3)

more options

Valgt løsning

Hi imad1208,

Have you looked at our Flash plugin troubleshooting section? There is a lot of useful information in there that should help you get to the bottom of your issue.

Hopefully this helps!

more options

Yes I did try that. One thing whats the description for the Flash plug in because I cant find it anywhere to even enable or disable it which at this time is disabled because when I click on the link to "check if your plugins are up to date" in the Add-On Manager it prompts me that "For your safety, Firefox has disabled your outdated version of Flash. Please upgrade to the latest version." I clicked on the link and attempted to install. I closed out of Firefox and then opened it after the install was complete and still no Flash. Thanks

more options

The Adobe Shockwave Flash was causing the crash because the plug-in needed to be updated. After enabling and disabling and then enabling back things look to be solid.

Matt G thanks for the assist!

Endret av imad1208