We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Firefox crashes every time i open it

jacquiefbrown
jacquiefbrown
more options

every time I open firefox it crashes, even when I try to open it in safe-mode. I've uninstalled and then re-installed firefox twice. I can't even open it to get the info from the 'troubleshooting' option.

every time I open firefox it crashes, even when I try to open it in safe-mode. I've uninstalled and then re-installed firefox twice. I can't even open it to get the info from the 'troubleshooting' option.

All Replies (1)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Your Crash report url:- https://crash-stats.mozilla.com/report/index/bp-7c6b443e-ca80-4b31-b071-a0e332120302
Firefox 10.0.2 Crash Report [@ mozalloc_abort | mozalloc_handle_oom | moz_xrealloc | nsTArray_base<nsTArrayDefaultAllocator>::EnsureCapacity | nsUrlClassifierStore::ReadPrefixes ]

As per Bug 702217 your crash has been fixed in Firefox 11 which is currently in beta channel, you cant try it from here

Endret av Swarnava Sengupta