This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I use Windows 7 home basic. I upgrade Firefox 13 and flash player 11.Now I can't watch video.Several times uninstall-load Firefox flash player no solution

  • 11 svar
  • 275 har dette problemet
  • 1 view
  • Siste svar av ideato

more options

I use Windows 7 home basic. I upgrade Firefox 13 and then upgrade flash player 11.3.300.Now I can't watch video and play games.Several times uninstall and load Firefox and flash player the solution is negative. Flash player work chrome and IE

I use Windows 7 home basic. I upgrade Firefox 13 and then upgrade flash player 11.3.300.Now I can't watch video and play games.Several times uninstall and load Firefox and flash player the solution is negative. Flash player work chrome and IE

All Replies (11)

more options

Please check out this thread from the other day and see whether anything in there helps: Flash doesn't work in Firefox 13.

more options

Maybe you need to check the firewall to make sure that the Flash plugin isn't blocked.

Flash 11.3 may use a direct connection and not access via the browser (plugin-container).


Endret av cor-el

more options

Thanks, I'll

more options
more options

Add the following line to your mms.cfg file located in:

  • Windows 32bit: C:\windows\system32\macromed\flash
  • Windows 64bit: C:\windows\syswow64\macromed\flash

ProtectedMode=0


You can use softwares like Notepad or else.

Resource: http://forums.adobe.com/thread/1018071?tstart=0

Endret av louisng04302

more options

I Uninstall RealPlayer and it all works now.

more options

I had the same problem, tried to uninstall real player when I came across another program I had installed some time ago called real alternative or something like that.

I uninstalled the "real alternative" and all my flash material came to life again!!!

THANKS AGAIN

more options

The same thing happened to me! It happened when i installed the latest update to Adobe Flash Player(11.3.300.257). So i uninstalled and reinstalled Version 11.2.202.228 and now all my videos play again!

more options

Uninstalling RealPlayer worked for me too. Thanks for the suggestion!

Endret av lottielaneuve

more options

I don't understand how to put this change on. I've opened file:///C:/windows/system32/macromed/flash/mms.cfg and written on Notepad, then what? Need step by step help, please!

Thanks in advance, LongRider

more options

Hi LongRider,

see : Disabling Protected Mode in Flash 11.3


thank you