This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Nightly 15.0a1 (2012-05-22) won't allow updates to be installed (I get "Install Pending")

  • 4 svar
  • 6 har dette problemet
  • 1 view
  • Siste svar av ngspider

mbmoyer
mbmoyer
more options

Trying to update from 15.0a1 (2012-05-22) to the latest version (any since 5/22/2012). When the update applies, I either receive a "Install Pending" message and nothing happens, or the "Applying update..." just spins. I've restarted with add-ons disabled and in safemode, but nothing changes.

I've also downloaded the latest Nightly and installed fresh (albeit without uninstalling the existing build).

Any thoughts?

Thanks!

Trying to update from 15.0a1 (2012-05-22) to the latest version (any since 5/22/2012). When the update applies, I either receive a "Install Pending" message and nothing happens, or the "Applying update..." just spins. I've restarted with add-ons disabled and in safemode, but nothing changes. I've also downloaded the latest Nightly and installed fresh (albeit without uninstalling the existing build). Any thoughts? Thanks!

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If files already have been downloaded then remove the files in the updates and updates\0 folder. You can also delete active-update.xml and possibly updates.xml (stores the update history). 

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)

You can find the latest Nightly build via this link:

ngspider
ngspider
more options

Done this, no success. Updates are still failing and many tmes a day I get the notice to update and it fails every time.

The web page ttp://nightly.mozilla.org/ just has the 32 bit version of the nightly windows build so how do I download the latest 64-bit version of the nightly and try to reinstall or store independently of the "about nightly" update process?

ngspider
ngspider
more options

OK, I found the latest version firefox-16.0a1.en-US.win64-x86_64.installer.exe and installed it. Now I get no bookmarks toolbar showing (I have tried all my themes including reverting to the default), I can click "customize" to change the toolbars the first time only and then from then on it is greyed out until I restart nightly, I can't click in the search window... did this get tested at all? I wish I could revert to the previous version and put up with the update messages. I will have to give up on nightly and go back to the standard version or try chrome.

ngspider
ngspider
more options

Too many unworkable bugs in 16.0a1. Reinstalled 15.0a1 and turned off updates.