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Problem example

I am having problems sometimes with text showing as in the linked pic Character encoding is set to Unicode (UTF 8)

can anyone help

[http://img260.imagevenue.com/img.php?image=014673320_firefoxerror_122_352lo.JPG Problem example] I am having problems sometimes with text showing as in the linked pic Character encoding is set to Unicode (UTF 8) can anyone help

All Replies (2)

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Hi,

You can try to Clear Now the Cache, Cookies, and Site Preferences in Tools (Alt + T) > Clear Recent History. If the problem persists, please check if this happens in Safe Mode. Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. All these settings/options/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme, option or hardware acceleration is causing issues. Disabling/enabling hardware acceleration, and some types of add-ons in normal mode may require a Firefox restart.

Uninstalling Add-ons

Uninstalling Toolbars

Troubleshooting Extensions and Themes

Problematic Extensions

Options

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Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Try to disable hardware acceleration in Firefox.


This can also be a problem with the font that is used to display the text.

You can use this extension to see which fonts are used for selected text.

You can do a font test to see if you can identify corrupted font(s).

You can try different default fonts and disable website fonts as a test.

  • Tools > Options > Content : Fonts & Colors > Advanced
  • [ ] "Allow pages to choose their own fonts, instead of my selections above"