This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Downloads not saving to Downloads folder

  • 1 svar
  • 1 har dette problemet
  • 6 views
  • Siste svar av cor-el

mcburney64
mcburney64
more options

Downloads are not saving to the designated "Downloads" folder in My Documents.

Instead, they are saving to C:\Documents and Settings\{username}\Local Settings\Temp.

Tools/Options setting is pointed at Downloads, but the files just aren't saving there.

Downloads are not saving to the designated "Downloads" folder in My Documents. Instead, they are saving to C:\Documents and Settings\{username}\Local Settings\Temp. Tools/Options setting is pointed at Downloads, but the files just aren't saving there.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files.
Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"