We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Updating to Firefox 15 caused loss of desktop settings after the update and a system restart.

  • 1 svar
  • 8 har dette problemet
  • 1 view
  • Siste svar av cor-el

lyradd
lyradd
more options

I updated Firefox v.14 to v.15 and later I shut down my laptop. I turned on my laptop, entered my password and Windows 7 said "preparing desktop". I got this error message when my desktop appeared: You have been logged on with a temporary profile. I had lost all my desktop settings apparently. I performed a System Restore which worked. The next day Firefox notified me of a new version (15.1) so I updated again. Same situation, lost my desktop settings after doing a Windows restart. Had to run another System Restore.

I updated Firefox v.14 to v.15 and later I shut down my laptop. I turned on my laptop, entered my password and Windows 7 said "preparing desktop". I got this error message when my desktop appeared: You have been logged on with a temporary profile. I had lost all my desktop settings apparently. I performed a System Restore which worked. The next day Firefox notified me of a new version (15.1) so I updated again. Same situation, lost my desktop settings after doing a Windows restart. Had to run another System Restore.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to download and install the full Firefox 15.0.1 version if there are problems with updating.

You can find the latest Firefox release in all languages and for all Operating Systems here: