Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Inbox shrinks to half page on left side every time I launch. Can't see message title, only who from and date.

more options

The inbox shrinks to half size and lines up to left side of Firefox window every time I launch. I can't see the message title. If I go into settings, everything is cut off even more.

The inbox shrinks to half size and lines up to left side of Firefox window every time I launch. I can't see the message title. If I go into settings, everything is cut off even more.

All Replies (1)

more options

I am assuming that you use a Bookmark to open that page, and it is opening in the Sidebar rather than the browser window.

Opening in the Sidebar is the default action for bookmarks that are created via a "Bookmark this Page" link or button on a website. Make sure you use the many "Bookmark this Page" methods that are in Firefox instead.

Right-click that bookmark and select Properties, then un-check the preference for Load this bookmark in the sidebar, and then click Save.

If that isn't your problem, please post a screenshot of that issue.
https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.

Then use the Browse .... button below the Post a Reply text box to upload the screenshot.