This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

babylon adware problem

more options

Hello

Babylon is not going whenever i open a new tab, this link opens up search.babylon.com/?affID=112555&tt=120912_ccp_3912_5&babsrc=NT_ss&mntrId=1e952ccb00000000000000ff83d0e34f

Please help removed about:config entries, but comes up on every firefox restart.. :(

Hello Babylon is not going whenever i open a new tab, this link opens up search.babylon.com/?affID=112555&tt=120912_ccp_3912_5&babsrc=NT_ss&mntrId=1e952ccb00000000000000ff83d0e34f Please help removed about:config entries, but comes up on every firefox restart.. :(

All Replies (3)

more options

You need to remove the software that you have installed, the names may not be too obvious, then you need to reset the preferences that have been set by babylon related software, there is an add-on that helps to do that.

Babylon themselves do offer some advice on removing the software, and Firefox staff are currently working on updating our advice documentation on these problems.

Have a look at

What software have you found and removed so far ?
and do you know where you got babylon from ?
(It is likely to have been bundled with something else, not many users seem to deliberately install it)


Note to self

I do not think the searchreset add-on removes or modifies the user.js file That may also need deleting or modifying. http://kb.mozillazine.org/User.js_file

Endret av John99

more options
more options

Hey meethere

Please try the follow :

Go to Control Panel, click Programs (software).

Uninstall "Browser Manager" + "Bprotector" + "Object Installer" + "Babylon Toolbar on IE"

> Open a new Firefox window (website)

> Go to Tools> Options> and go to change your order, the Home. ( f.e www.google.de) and click OK.

> Remove the search engine of Babylon by clicking the small arrow next to the icon of Babylon

> Manage Search Engines

> select Babylon and Remove

> Close Firefox and open again

> write in the address Bar "about:config " and click Enter

> Write in the search engine "Babylon."

> Click on any 'Babylon' preferences with the right mouse button and select "Reset"

In the following video you can see how to change TAB URL :

http://www.youtube.com/watch?v=4yPX-ZJ5fQc&feature=related


Restart your Computer and see if it worked

for more info you can click here :

http://www.babylon.com/uninstall_search/firefox

Cheers Babylon Support