This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Addons do not show a remove button

  • 3 svar
  • 5 har dette problemet
  • 2 views
  • Siste svar av cor-el

marffin
marffin
more options

I'm using FF 18 and found out that I don't have a remove button on any of my addons. Is this because of the beta FF or a problem with this version? Thank you, Terry Morris

I'm using FF 18 and found out that I don't have a remove button on any of my addons. Is this because of the beta FF or a problem with this version? Thank you, Terry Morris

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you install those extensions yourself?

The Remove button is missing if extensions are installed globally, i.e. not in the extensions folder in the Firefox Profile Folder.

marffin
marffin Eieren av spørsmålet
more options

I installed all my addons, and on older ver. of FF had the remove buttons. I don't always check to see about my addons, but I was having problems with my computer, and had to reload FF., that's when I noticed that I didn't have any remove buttons.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Extensions that are installed and visible in the extensions folder in the Firefox Profile Folder should have an Remove button to uninstall them.

Can you confirm that all extensions have their folder or XPI file present in that extensions folder folder?

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also try to delete the addons.sqlite file.