This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

I have been trying to get rid of Babylon to absolutely no success; in About:config, it shows up, and I can't delete it, I want to delete all entries.

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av cor-el

Trinity3904
Trinity3904
more options

I have tried everything to get rid of Babylon. I took all mention of it out of the registry, deleted every file I could find, and the only place that lists it is in about:config. Two files won't let me change it to default. I believe those two files let babylon re-insert itself. It stopped showing up awhile ago in the add-remove programs. It no longer puts a toolbar in, just installs itself as the homepage. And no, my homepage has not been changed in settings. Please help! Both start with : avg.install.userHPSettings. One is the babylon webpage, the other is Search the web(babylon).

I have tried everything to get rid of Babylon. I took all mention of it out of the registry, deleted every file I could find, and the only place that lists it is in about:config. Two files won't let me change it to default. I believe those two files let babylon re-insert itself. It stopped showing up awhile ago in the add-remove programs. It no longer puts a toolbar in, just installs itself as the homepage. And no, my homepage has not been changed in settings. Please help! Both start with : avg.install.userHPSettings. One is the babylon webpage, the other is Search the web(babylon).

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.