This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Personal certificate says sucessfully restored after import, but does not display on list of certificates.

  • 3 svar
  • 8 har dette problemet
  • 7 views
  • Siste svar av jgiles78

jgiles78
jgiles78
more options

Mac OSx 10.8.2 Firefox 18.0 Firefox -> Prefrences -> advanced -> encryption -> view certificates -> import Select the cert, enter password, then i get this message: Successfully restored your security certificate(s) and private key(s). However the cert does not show up on my cert list, and i cannot access the site that requires this cert.

Cert worked in ver 17 combined with OS 10.7.X Cert works on my win 7 box with firefox 17.0.1

Mac OSx 10.8.2 Firefox 18.0 Firefox -> Prefrences -> advanced -> encryption -> view certificates -> import Select the cert, enter password, then i get this message: Successfully restored your security certificate(s) and private key(s). However the cert does not show up on my cert list, and i cannot access the site that requires this cert. Cert worked in ver 17 combined with OS 10.7.X Cert works on my win 7 box with firefox 17.0.1

Valgt løsning

Try to rename the cert8.db file in the Firefox profile folder to cert8.db.old or delete the cert8.db file to remove intermediate certificates that Firefox has stored.

If that helped to solve the problem then you can remove the renamed cert8.db.old file.
Otherwise you can rename (or copy) the cert8.db.old file to cert8.db to restore the previous intermediate certificates.
Firefox will automatically store intermediate certificates when you visit websites that send such a certificate.

If that didn't help then remove or rename secmod.db (secmod.db.old) as well.

Les dette svaret i sammenhengen 👍 2

All Replies (3)

jgiles78
jgiles78 Eieren av spørsmålet
more options

Also works under Win7 with Firefox 18.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valgt løsning

Try to rename the cert8.db file in the Firefox profile folder to cert8.db.old or delete the cert8.db file to remove intermediate certificates that Firefox has stored.

If that helped to solve the problem then you can remove the renamed cert8.db.old file.
Otherwise you can rename (or copy) the cert8.db.old file to cert8.db to restore the previous intermediate certificates.
Firefox will automatically store intermediate certificates when you visit websites that send such a certificate.

If that didn't help then remove or rename secmod.db (secmod.db.old) as well.

jgiles78
jgiles78 Eieren av spørsmålet
more options

Thank you Core-el, renaming the cert8.db file worked like a charm!