Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Bookmarks & History lost after 18.0.2 upgrade. Can't restore, file corrupt. FF even "forgets" a previous webpage so I cant go back. Pls help!

  • 1 svar
  • 5 har dette problemet
  • 12 views
  • Siste svar av cor-el

michaelmalmborg
michaelmalmborg
more options

Tried restoring the bookmarks using "Back up and Restore" here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them But it does not work Firefox is "unable to process the file". Tried +10 history dates with the same negative response. I'll need a way to manually restore/import the bookmarks from the right folder somehow. Pls advice, tx!

Tried restoring the bookmarks using "Back up and Restore" here: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them But it does not work Firefox is "unable to process the file". Tried +10 history dates with the same negative response. I'll need a way to manually restore/import the bookmarks from the right folder somehow. Pls advice, tx!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox Profile Folder.