This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Links (urls) inside a pdf document are not enabled by the New firefox pdf preview feature but are in Chrome & IE

  • 1 svar
  • 12 har dette problemet
  • 3 views
  • Siste svar av Matt_G

JPEdwards
JPEdwards
more options

The new pdf preview feature in firefox desktop does NOT seem to activate any links (urls) inside the pdf meaning they are no longer clickable.

Is anyone else experiencing this problem.

I send out product information using pdf's with clickable links inside (as do lots of businesses) and this loss of clickable links functionality is a problem.

I also tried the same pdf files in IE and Chrome and their inline pdf previews keep all links fully working.

I know the pdf preview in firefox can be deactivated and the adobe reader can be used instead but in reality lots of people won't know how to do this or won't be troubled to find out how and will just move on.

Does anyone know if this feature is going to be fixed or supported or is it a deliberate security feature.

Thanks.

JP.

The new pdf preview feature in firefox desktop does NOT seem to activate any links (urls) inside the pdf meaning they are no longer clickable. Is anyone else experiencing this problem. I send out product information using pdf's with clickable links inside (as do lots of businesses) and this loss of clickable links functionality is a problem. I also tried the same pdf files in IE and Chrome and their inline pdf previews keep all links fully working. I know the pdf preview in firefox can be deactivated and the adobe reader can be used instead but in reality lots of people won't know how to do this or won't be troubled to find out how and will just move on. Does anyone know if this feature is going to be fixed or supported or is it a deliberate security feature. Thanks. JP.

All Replies (1)

Matt_G
Matt_G
more options

Hey JPEdwards,

The PDF.js team is still hard at work on the built-in viewer. It looks like there is already a bug on file for this and they are aware of it:

https://bugzilla.mozilla.org/show_bug.cgi?id=821599

Please don't post in the bug if you are just confirming that you've seen the problem too. That clutters the tickets ;)