We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync is not working at all.

  • 6 svar
  • 12 har dette problemet
  • 13 views
  • Siste svar av Joe C.

more options

For ore then a week now my sync is not working at all. I use sync to on 2 different PCs and a android phone. Sync is not working on any those devices. i tried resting, removing sync and even uninstalling and then reinstalling firefox with preferences removed. I keep getting the same error: "Syncs encounter an error while syncing: Firefox sync server maintenance is underway, syncing will resume automatically. Sync will automatically retry this action.". Your server status shows that your service is working fine for most users, what does that even means? are having an regional problems? (I'm from Pakistan).

For ore then a week now my sync is not working at all. I use sync to on 2 different PCs and a android phone. Sync is not working on any those devices. i tried resting, removing sync and even uninstalling and then reinstalling firefox with preferences removed. I keep getting the same error: "Syncs encounter an error while syncing: Firefox sync server maintenance is underway, syncing will resume automatically. Sync will automatically retry this action.". Your server status shows that your service is working fine for most users, what does that even means? are having an regional problems? (I'm from Pakistan).

Valgt løsning

i actually found out what was wrong. Time and Date of one of the PCs was not correct. It was off more then a month. Because of that sync was not working on all 3 devices. I fixed the time and after reinstalling everything was back to normal.

Les dette svaret i sammenhengen 👍 2

All Replies (6)

more options

Could it be sluggish connections? Try different hot spots with your phone to see if it makes a difference.

more options

First thing i did. Like i said 2 PCs at different places with different internet providers.

more options

This will sound pretty exotic but otherwise safe: create a new account (to keep the existing data safe) and use your/some local server for it.

If this makes a positive difference, that the cause for problems is between Pakistan and wherever Mozilla servers are.

Let us know, how you are doing.

more options

Valgt løsning

i actually found out what was wrong. Time and Date of one of the PCs was not correct. It was off more then a month. Because of that sync was not working on all 3 devices. I fixed the time and after reinstalling everything was back to normal.

more options

great, thanks for reporting!

more options

I am seeing the same issue between my laptop and desktop. They are both in the same time region, both timestamps are up to date, and both are running the current revision of Firefox. Does anyone know if the add on DNT (Do Not Track) or Privacy fix will block sharing tabs across PC's? Thank you in advance.