This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox briefly opens, then crashes when I click on a link in a Thunderbird message. If Firefox is already running, no problem.

  • 1 svar
  • 1 har dette problemet
  • 1 view
  • Siste svar av kobe

more options

Latest version of Firefox (23.0) Thunderbird version 2.0.0.24 Can't test in safe mode b/c problem has to with FF opening automatically when you click on an email link. Latest of many crash report numbers:

   Crash ID: bp-6e0133b7-430e-495c-88b8-61a762130807
Latest version of Firefox (23.0) Thunderbird version 2.0.0.24 Can't test in safe mode b/c problem has to with FF opening automatically when you click on an email link. Latest of many crash report numbers: Crash ID: bp-6e0133b7-430e-495c-88b8-61a762130807

Valgt løsning

The current version of Thunderbird is 17, update to it.

Les dette svaret i sammenhengen 👍 0

All Replies (1)

more options

Valgt løsning

The current version of Thunderbird is 17, update to it.