This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

I uninstalled Firefox as I was having trouble after Firefox updated to 23.0.1 then I reinstalled it. Now I've lost my bookmarks. How do I restore them?

  • 2 svar
  • 1 har dette problemet
  • 2 views
  • Siste svar av AliceWyman

Jddodge
Jddodge
more options

I tried going to "Bookmarks", then "Show All Bookmarks", then "Import and Backup". I see the option to click on yesterdays and today's dates only, plus there are no bookmarks for those dates. Is there another way to retrieve my bookmarks? This is really frustrating.

I tried going to "Bookmarks", then "Show All Bookmarks", then "Import and Backup". I see the option to click on yesterdays and today's dates only, plus there are no bookmarks for those dates. Is there another way to retrieve my bookmarks? This is really frustrating.

All Replies (2)

AliceWyman
AliceWyman
  • Moderator
more options

If you uninstalled Firefox and chose the option, "Remove my Firefox personal data and customizations," then your bookmarks are gone for goodand all your other Firefox data were removed, as explained here under #7:

Endret av AliceWyman

AliceWyman
AliceWyman
  • Moderator
more options

P.S. If you did select "Remove my Firefox personal data and customizations" when you uninstalled Firefox, all your Firefox data was deleted and you'll need to use a file recovery utility program to try to recover your files. See this thread for more information:

  • /questions/937545 I mistakenly uninstalled firefox <snip> .. I lost ALL my bookmarks, passwords, tabs. HELP