This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Denne tråden ble arkivert. Still et nytt spørsmål dersom du trenger hjelp.

Firefox crashes when it starts. I tried to reset it; I uninstalled and reinstalled it; no way. The problems began after I changed my video card

  • 1 svar
  • 2 har dette problemet
  • 11 views
  • Siste svar av paulewhite

paulewhite
paulewhite
more options

Crash ID: bp-1c18c383-28e4-426c-96a7-ff97e2130906 OS: Windows 7 SP1 64bit I had to change my video card, immediately after this FF started crashing at start. The video card is a Nvidia GeForce 210. I tried to: - reset FF; - uninstall it, clear the register, reinstall it; - update Windows; - update the video card drivers (311.06) but no way. I can start FF in Safe Mode. Any help will be truly appreciated.

Crash ID: bp-1c18c383-28e4-426c-96a7-ff97e2130906 OS: Windows 7 SP1 64bit I had to change my video card, immediately after this FF started crashing at start. The video card is a Nvidia GeForce 210. I tried to: - reset FF; - uninstall it, clear the register, reinstall it; - update Windows; - update the video card drivers (311.06) but no way. I can start FF in Safe Mode. Any help will be truly appreciated.

Valgt løsning

I solved it by disabling hardware acceleration in FF options. It seems to be a conflict between FF and some Nvidia drivers.

Les dette svaret i sammenhengen 👍 0

All Replies (1)

paulewhite
paulewhite Eieren av spørsmålet
more options

Valgt løsning

I solved it by disabling hardware acceleration in FF options. It seems to be a conflict between FF and some Nvidia drivers.