This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hulu.com can't load Javascript in Firefox 24

more options

It seems Javascript doesn't want to work on Hulu.com anymore. The site gives me an error saying Javascript is not enabled but it is. It worked fine last night and I haven't changed anything. I have tried many things to fix this: Disabling add-ons and plugins then turning them on one at a time after restarting, cleaned my cache and restarting, updating java, and checked about:config for javascript.enabled.

Chromo can play videos on Hulu.com but it's slow on buffing. So it's very annoying.

Please help.

It seems Javascript doesn't want to work on Hulu.com anymore. The site gives me an error saying Javascript is not enabled but it is. It worked fine last night and I haven't changed anything. I have tried many things to fix this: Disabling add-ons and plugins then turning them on one at a time after restarting, cleaned my cache and restarting, updating java, and checked about:config for javascript.enabled. Chromo can play videos on Hulu.com but it's slow on buffing. So it's very annoying. Please help.

Valgt løsning

First I wanted to thank both of you for helping me out. I just turned my computer on today and Hulu is now works fine. So it might have been a simple restart of my computer. Still very weird that I even ran into the problem in the first place.

@ComputerWhiz - I marked you last suggestion as helpful because that is still good information to know.

Thank you both again.

Les dette svaret i sammenhengen 👍 1

All Replies (8)

more options

Try disabling hardware acceleration.

Unfortunately, I do not live in the United States and cannot try the site myself.

more options

You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.

Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks.

You can't recover from this 'forget' unless you have a backup of the involved files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

more options

@ComputerWhiz - I tried that but my Intel Graphics won't allow me to change the setting to disable hardware acceleration.

@cor-el - I actually did that before posting but it didn't work.

more options

Is this with a normal http connection or with a secure https connection?

If content is missing or otherwise not working when a secure https connection is used then check if there is a shield icon to the left of the "Site Identity Button" (globe/padlock) on the location bar indicating that content is blocked.

more options

It's with a normal http connection.

more options

Did you try disabling hardware acceleration using this method?

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Please report back soon.

more options

Valgt løsning

First I wanted to thank both of you for helping me out. I just turned my computer on today and Hulu is now works fine. So it might have been a simple restart of my computer. Still very weird that I even ran into the problem in the first place.

@ComputerWhiz - I marked you last suggestion as helpful because that is still good information to know.

Thank you both again.

more options

Maybe it was because you restarted your computer or maybe it was a simple website server issue.

Oh well! As long as your problem is fixed, I am happy.