Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot open attachments with my firefox. my wife can with IE

  • 2 svar
  • 5 har dette problemet
  • 6 views
  • Siste svar av jrhjmh

more options

with firefox I cannot open attachments in my emails. I have been forwarding these emails to my wife's email. She is using internet explorer by yahoo through AT&t and then I have no trouble opening them on her email.

with firefox I cannot open attachments in my emails. I have been forwarding these emails to my wife's email. She is using internet explorer by yahoo through AT&t and then I have no trouble opening them on her email.

Valgt løsning

hello jrhjmh, are you a yahoo mail user and does it work when you access yahoo mail through this link?: https://mail.yahoo.com/

reference: https://support.mozilla.org/en-US/questions/971042

I'm not sure as to what exactly is going on, but it looks like yahoo has changed something on their side that makes certain old urls/servers dysfunctional (you may be currently using those because you've bookmarked them before or through your history) - at least quite a number of other users have reported that...
so using the generic address https://mail.yahoo.com/ as a bookmark should lead you to the current & working url.

Les dette svaret i sammenhengen 👍 3

All Replies (2)

more options

Valgt løsning

hello jrhjmh, are you a yahoo mail user and does it work when you access yahoo mail through this link?: https://mail.yahoo.com/

reference: https://support.mozilla.org/en-US/questions/971042

I'm not sure as to what exactly is going on, but it looks like yahoo has changed something on their side that makes certain old urls/servers dysfunctional (you may be currently using those because you've bookmarked them before or through your history) - at least quite a number of other users have reported that...
so using the generic address https://mail.yahoo.com/ as a bookmark should lead you to the current & working url.

more options

Thank you, I'll contact AT&T about the yahoo problem. But now I can at least get my email attachments on firefox.