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It keep trying to make me update Firefox, what do I do?
Everytime I go on Firefox I will be doing whatever, then a new tab pops up saying, Please Update Browser at the top. It says "You are currently browsing the web with Firefox and your Video Player might be outdated. Please update to the latest version for better performance" then it has a whole bunch of Legal Information and I just close the tab, but it pops up about every 5 mins. and if I leave my computer with Fire Fox running it will pop up like, 10 of these tabs. I really get annoyed when I am working and it pops up, but I went into the Firefox>Help>About Firefox and it says I am up to date. Can someone help me find out if this is real, or is it just trying to get me to download Malware? And if it is just a pop up can someone tell me how to get rid of it? It's either that or I go back to Google Chrome.
All Replies (5)
Could you post a screen?
I think that message you are seeing is a fake page, try start Firefox in Safe Mode, if the problem is addon in Safe Mode the problem stops:
Try also scann your PC:
Whenever you get a message / popup that software / files need to be updated,
DO NOT USE ANY OF THE PROVIDED LINKS.
While this may be a legitimate message, it could also be Malware or a Virus.
Any time you want or need to check for upgrades,
go to the web site of the True Owner of the program in question.
For example, to check out Firefox, go to Mozilla.org
or Firefox In Any Language.
Here is what it looks like.
Firefox > Add-ons > Plugins. Just above the first plugin is a link to check your plugins. Please us it now.
Similar thread: Legitimacy of update request (malware cleanup suggested)