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starting in safe mode did not solve the problem

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The problem of web sites failing to open by using links in e mail for LA Times and Coldwater Creek was not resolved by starting in safe mode.

The problem of web sites failing to open by using links in e mail for LA Times and Coldwater Creek was not resolved by starting in safe mode.

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Is this with clicking a link in an external program?

Try to redo the default browser (temporarily make another browser the default browser).