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I can't see my files (sent, trash..) anymore. how can I recover them ?

  • 2 svar
  • 9 har dette problemet
  • 11 views
  • Siste svar av Dalald

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My folders (sent mail, trash, archives, drafts...) were on the left side of my messages. They disappeared I don't know why. I can't find in the asistance how to replace this column of folders.

My folders (sent mail, trash, archives, drafts...) were on the left side of my messages. They disappeared I don't know why. I can't find in the asistance how to replace this column of folders.

Valgt løsning

Did you try click in the left icon of the inbox to unhide the folders?

Also try click with right button mouse on the inbox, then click in properties, then Repair Folder.

You can also try start Thunderbird in Safe Mode:

Les dette svaret i sammenhengen 👍 4

All Replies (2)

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Valgt løsning

Did you try click in the left icon of the inbox to unhide the folders?

Also try click with right button mouse on the inbox, then click in properties, then Repair Folder.

You can also try start Thunderbird in Safe Mode:

more options

clicking on the inbox icon worked to get back my sent folder. Thank YOU.