This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why can't I get to the previous page by hitting the back button just once?

  • 2 svar
  • 1 har dette problemet
  • 221 views
  • Siste svar av drloui

more options

Hi there.My problem is that when I try to go back to the previous page(s) and hit the back button nothing happens.I have to hit it twice or triple to force action.This is happening after the latest update of mozilla.I know that in previous mozilla versions you had to double-click to go back to previous pages, but in the latest versions you could go back by just one click(double-clicking remained as a choice for the romantic...).Is it a matter of set up?Please answer cause it's really annoying...

Hi there.My problem is that when I try to go back to the previous page(s) and hit the back button nothing happens.I have to hit it twice or triple to force action.This is happening after the latest update of mozilla.I know that in previous mozilla versions you had to double-click to go back to previous pages, but in the latest versions you could go back by just one click(double-clicking remained as a choice for the romantic...).Is it a matter of set up?Please answer cause it's really annoying...

Valgt løsning

See http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

Also, Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

Les dette svaret i sammenhengen 👍 1

All Replies (2)

more options

Valgt løsning

See http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

Also, Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:

  • Windows/Mac: Go to Help > Restart with add-ons disabled
  • Linux: Run firefox -safe-mode in the Terminal/Konsole

If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.

more options

Problem solved.I run PMS and removed some addons as you told me.Till now firefox runs smooth.Thanks