This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

sync issues

  • 3 svar
  • 6 har dette problemet
  • 3 views
  • Siste svar av cor-el

more options

hi, im trying to setup firefox sync on a new pc but dont have an email account registered with my sync profile, just a username (oohhkev). unfortunately theres no way to login to my sync account on the new PC using a username, I am asked for an email address. how do i proceed? thanks

hi, im trying to setup firefox sync on a new pc but dont have an email account registered with my sync profile, just a username (oohhkev). unfortunately theres no way to login to my sync account on the new PC using a username, I am asked for an email address. how do i proceed? thanks

All Replies (3)

more options

Do you have a Firefox account?

more options

im posting from my account. how many accounts do i need to use a browser??

more options

Just to be sure that there is no confusion, my question wasn't about a user account on the computer, but about the new Firefox account that is used by the new Sync version.

Endret av cor-el