Thunderbird Community Forum

Once in a while I would like to email a company with a question or comment and I go to their website, click on an email link and thunderbird email pops up an it is useless. I use Gmail and literally half of the business world is out of reach do to the use of thunderbird. I do not want to use thunderbird I have to many "apps" to deal with already. Still it would be nice to be able to contact people at their chosen email.

What is the fix?

I have five email accounts defined on a hosting service. On my computer in Thunderbird I have my main account on the left side followed by one of the other five. Then comes Local Folders and two more email accounts. I can retrieve email into my personal account and the one above Local Folders. I can't retrieve into the other two accounts. My wife's computer has HER personal account and one of the ones into which I can't retrieve. She can't retrieve into that one either. I have checked details of the definitions of the accounts on the hosting service and in Thunderbird on both of our computers and can't find anything different on the accounts that don't retrieve mail. I have an Android tablet running the K9Mail client and have my personal account and one of the problem accounts defined. I setup the other problem email account there and got complaints about it not being from a trusted site. I went ahead anyway, went to my personal account and sent a message to the new problem account and was able to go to that account and retrieve the message. What am I missing?

I have Thunderbird 102.15.1. I can receive emails from my Hotmail account (set up as POP3), and up until 22/09/2024 I could also send emails through Hotmail.

At some point after 22/09/2024 I am no longer able to send emails through Hotmail.

I have the following setting for the outgoing server (SMTP) (which worked fine until 22/09/2024):

Description: hotmail server name: smtp.office365.com Port: 587 Connection security: STARTTLS Authentication method: Normal password

When I try to send an email I get the following message:

 "Enter your password for adriharp@hotmail.com on smtp.office365.com:"

with the password dialog box underneath.

If I change the authentication method to OAUTH2 for the outgoing SMTP server, I very briefly see the "enter credentials" screen flash up, then the Sending message box appears and Thunderbird hangs until I hit the Cancel button. If I leave it to run, I get this message:

 "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.office365.com timed out. Try again."

If I try to generate a new app password in my Microsoft account and enter this with the outgoing SMTP server authentication set to Normal Password, I get this message:

 "Login to server smtp.office365.com with username adriharp@hotmail.com failed."

I use OAUTH2 authentication for the incoming Hotmail server (SSL/TLS on outlook.office365.com). This works fine.

My questions are: - does anyone know why this change happened in the last few weeks ? - how can I change my settings in Thunderbird (and/or Microsoft Hotmail a/c) to send emails via my Hotmail account ? - do I need to upgrade Thunderbird to send emails via my Hotmail account ?

I am running Windows 7 on this laptop so I think my options to upgrade are limited to 115.10.01.

Thanks for your help.

Starting on 10/01/2024 Thunderbird no longer allows me to send or receive email.

When I try to read messages using Thunderbird, I get the following: Sending of password for user XX@msn.com did not succeed. Mail server outlook.office365.com responded: Logon failure: unknown user name or bad password.

When I try to send messages using Thunderbird, I get the following: Enter your password for XX on smtp.office365.com:

I have tried redoing the password and it does not help.

This is on a WIN/10 system. I updated to the latest version of Thunderbird and it did not help.

I checked out Thunderbird on my WIN/XP and get the same results as with WIN/10.

When I use Firefox and login to https://outlook.live.com/mail/0/, I can send and receive email as before. The same is also true with my Mobile Phone.

Hi everyone,

Im doing a clean install and i dont want Thunderbird to sync and download some emails.

What im trying to achieve is to download every email to use offline and be in sync with the Gmail account but only the most recent ones. And i did this:

Inbox: So far in Gmail i moved alot of emails from the Inbox to another folder. How can i disable that folder to sync in Thunderbird? Because as soon as i log in, every folder starts to sync and download automatically.

Outbox: I did some research and its seems that is not possible to move emails from outbox to another folder. Is there any way that i can only download emails only after specific date?

I am maxing out my Comcast email space allowance (10 gb) and want to move it all to my PC. (i don’t want an encrypted backup, but something readable.) I thought I could use Thunderbird and set up a POP3 account on Thunderbird with the option to leave emails on the server. It downloaded only the Inbox, not the subfolders. I read on the Forum that that is what happens with POP3. My understanding of IMAP is that I don’t get the actual email on Thunderbird, because it stays on the Comcast server.

Is there a way to download all those emails and folders to Thundebird (to keep) and then delete them from Comcast? I don’t plan to use the Thunderbird client for my day-to-day email, simply to store the last 10 years of email.

I have tried to research the forum articles so that I don’t bother anyone needlessly, but can’t find an answer. Thank you.

in the older TB for a loooong time, adr book and inbox showed up under WINDOW item new TB changed that and sometimes shows under TOOLS menu but in inbox it doesn't in compose/edit window it shows. See attached

I have been trying to get my Comcast email configured for days with no luck. When I try to log in using my Comcast password I get a screen that shows "Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server. Reference #18.321c2e17.1727662977.283cff2b https://errors.edgesuite.net/18.321c2e17.1727662977.283cff2b. I have allowed access to third party apps on my Comcast account and I am able to access my email on the Comcast website with no problem. I saw something about disabling IPV6 but it said to go to Preferences or Options in the Settings menu. My version of Thunderbird (latest) doesn't have these menu options. I have tried various IMAP and SMTP Port settings I found on the internet and nothing works.

What are the settings for Comcast email in Thunderbird?

Hi. I keep trying to delete messages from my AOL IMAP inbox, and they do go to the trash, which I then delete. But then the messages all return to my Inbox. Is this an AOL issue, or a known issue with Thunderbird? Any solutions?

My name is Raymond Timber, and I’m a DoD Contractor with DISA J6 in Hampton Roads. Could you please provide me with the latest copy of the TAA Compliance document? I need it to request an updated version of Mozilla Thunderbird 128.x ESR. My contact info is Raymond.timber.ctr@mail.mil

I just reviewed the annual report and I'm all smiles. Great Job!

One thing I noted in the report is the cost of Donation Processing Fees. I'm Canadian and always use Paypal for my donations, but wonder if it would be of more benefit to you if I used an alternative.

Is there another service or credit card that would be a lower cost to you?

I am using Firefox 130.0, 64 bit, with Duckduckgo search engine and TB 128.0.3. I have six email accounts with my Internet provider CTI. I use the same password to log into CTI. I select: "Enter your password for (account name) on mail.pa.net." I select: "Use Password Manager to remember this password." That one login activated all six of my accounts. Using earlier versions (V28) of TB, I logged into only one account on CTI and all six accounts activated and remained active until I logged out at the end of any session with CTI. Now the passwords must be entered individually for all six accounts and each account times out after a few minutes of inactivity, then I have to relogin for each account. What happened between V28 and V 130 to change that procedure and can I fix it? CTI explains they did not change anything on their end. Thank you, D. Gordon

I have installed T'bird in a new replacement pc and also added my two accounts. However, I now need to include my many Local Folders using Profile Folder information from the old pc.

Should I delete all the account information I have installed in my new pc T'bird prior to installing the Profile Folder copy? Thanks Ron

bold text Previously I put the mouse on bottom of very long list and pushed them up until I had a workable IN BOX list. They were not lost they kept the displayed list the same as I deleted emails after reading.

Barry

One of my inbox and sent folders (for one particular email address) lost most of its contents. I was able to recover the contents of the inbox folder by using "repair" under "properties" of the folder, but it didn't work for the sent folder. I've tried importing and restoring backups to no avail. I noticed a big change in the size of the folder in a series of Acronis backup files, but can't seem to bring the contents of that backup into Thunderbird. I've tried creating zip files and importing, but nothing works.