Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

BetterPrivacy changed destination Folder to removable! tried Reset FF to factory status without any sucess!

  • 3 respostas
  • 1 tem este problema
  • 9 visualizações
  • Última resposta de Gingerbread Man

R.Lutfi
R.Lutfi
more options

checking Plugins, I always get Flash player outdated! I discovered that Better Privacy Changed downloading folder to removable. How can I fix this problem? even setting FF several times to its factory setting is not helpful.

checking Plugins, I always get Flash player outdated! I discovered that Better Privacy Changed downloading folder to removable. How can I fix this problem? even setting FF several times to its factory setting is not helpful.

Todas as respostas (3)

Gingerbread Man
Gingerbread Man
more options

R.Lutfi wrote: 

checking Plugins, I always get Flash player outdated!

What is the exact version listed for Shockwave Flash in the Add-ons Manager, Plugins category?

R.Lutfi wrote: 

I discovered that Better Privacy Changed downloading folder to removable.

What does that mean? All folders can be deleted. And how is your download folder related to a Flash Player problem?

R.Lutfi wrote: 

even setting FF several times to its factory setting is not helpful.

That's to be expected, since your Flash Player data isn't stored under your Firefox profile folder.

R.Lutfi
R.Lutfi Autor da pergunta
more options

1. Flash player version 13.0.0.214 2. as soon as Flash player installed, it is removed automatically from downloads and FF shows outdated plugin

Alterado por R.Lutfi em

Gingerbread Man
Gingerbread Man
more options

That's the latest version, and you can see above under Question Details - More System Details that it's available to websites.

Since I don't see any obvious issues, I suggest you perform a clean install of Flash Player as described below. It's admittedly tedious, but it's an effective cure-all for most Flash Player problems.

  1. From the following page, save the uninstaller somewhere handy, like the desktop.
  2. From the following page, save the installer for other browsers. If you also use Flash Player in Internet Explorer, also save the ActiveX version.
  3. Exit all applications.
  4. Run the uninstaller.
  5. In Windows Explorer, try to open the following folders. If they still exist, delete them manually. 
    • C:\Windows\system32\Macromed\Flash\
    • C:\Windows\SysWOW64\Macromed\Flash\
    • %AppData%\Adobe\Flash Player\
    • %AppData%\Macromedia\Flash Player\
  6. Restart your computer.
  7. Run the installer for other browsers.
  8. Run the ActiveX installer if you downloaded it.

If you continue having issues afterwards, please attach a screenshot of the problem.