Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Already tried update and do a manual download but still can't update my firefox to the latest version.

  • 2 respostas
  • 2 têm este problema
  • 1 exibição
  • Última resposta de cor-el

more options

My version is 29.0.1. I've done the auto update and failed the update. This is the message saying that it failed the update because: The Update could not be installed (patch apply failed)

Tried manual download and also failed. After clicking the the file Firefox Setup 30.0.exe, a window pops up showing the % of extracting and after 99% the windows disappeared and nothing happens.

Please help. Thanks.

My version is 29.0.1. I've done the auto update and failed the update. This is the message saying that it failed the update because: The Update could not be installed (patch apply failed) Tried manual download and also failed. After clicking the the file Firefox Setup 30.0.exe, a window pops up showing the % of extracting and after 99% the windows disappeared and nothing happens. Please help. Thanks.

Todas as respostas (2)

more options

First check whether previous instance of firefox is already running by restarting the computer. Since a properly not closed firefox make the conflicts. other thing is might cause of another user login at time of firefox running. So Restarting firefox might solve this problem .

See this thread for more help : http://mzl.la/LqIMFV

more options

Try this instead: