Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Facebook still is the only page that has a problem loading-

  • 6 respostas
  • 17 têm este problema
  • 1 exibição
  • Última resposta de FredMcD

more options

I tried reseting,deleting cache and history,removing add ons and re-adding Firefox as an exception in my firewall but Facebook still has a problem loading.

Server not found

Firefox can't find the server at www.facebook.com.

   Check the address for typing errors such as ww.example.com instead of www.example.com
   If you are unable to load any pages, check your computer's network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

it is the only site that is abusing me this way,please assist-

I tried reseting,deleting cache and history,removing add ons and re-adding Firefox as an exception in my firewall but Facebook still has a problem loading. ''Server not found Firefox can't find the server at www.facebook.com. Check the address for typing errors such as ww.example.com instead of www.example.com If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.'' it is the only site that is abusing me this way,please assist-

Todas as respostas (6)

more options

I got in no trouble. Try this; https://www.facebook.com/

more options

Thanks,but that still doesnt help,I dont think its Firefox's fault tho cos Im having the problem across all my browsers,even on the mobile.I'll get intouch with my ISP,thanks again for the swift response-

more options

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also:

more options

Does anyone else have access to your computer besides you? Just wondering whether someone thinks you spend too much time on Facebook and might have blocked it at the system level... or whether it might be a prank.

more options

If your mobile only has this problem on the same network (e.g., same wi-fi hotspot) and not outside the network (e.g., on a different wi-fi network or 3G/4G), you might check whether your router has a site filter.

more options

Take your laptop / cell to a public WiFi and see if there is any problem.