Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Getting a Shockwave error.

  • 2 respostas
  • 14 têm este problema
  • 4 visualizações
  • Última resposta de unixdoc

more options

Started getting a message that Shockwave Flash is vulnerable and should be updated. Update window says it is version 11.5.502.146 and currently installed programs shows Flash Player Plugin 14 is installed.

Started getting a message that Shockwave Flash is vulnerable and should be updated. Update window says it is version 11.5.502.146 and currently installed programs shows Flash Player Plugin 14 is installed.

Solução escolhida

The Troubleshooting Information you provided along with this question shows that you have Shockwave Flash 11.5 r502 installed as opposed to v14. I'm assuming that v14 is for IE as Firefox and IE use different versions of Flash (IE uses ActiveX) Install the latest version of Flash player from Adobe

Also, be wary of pop-ups saying Flash is out of date. This is always a scam to infect your computer. Many users click on it and end up here doing a malware scan.

Ler esta resposta 👍 1

Todas as respostas (2)

more options

Solução escolhida

The Troubleshooting Information you provided along with this question shows that you have Shockwave Flash 11.5 r502 installed as opposed to v14. I'm assuming that v14 is for IE as Firefox and IE use different versions of Flash (IE uses ActiveX) Install the latest version of Flash player from Adobe

Also, be wary of pop-ups saying Flash is out of date. This is always a scam to infect your computer. Many users click on it and end up here doing a malware scan.

more options

That took care of it. Thank you. Wasn't aware IE and Firefox used different versions of Flash. I wasn't getting a popup, the message was on the Firefox page.