Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

updates are disabled by system administrator

more options

I'm looking at three different pc's - two are on a domain, the other is from a different domain and network. All three systems report that "updates are disabled by your system administrator" in the help, about firefox screen.

To my knowledge, the system administrator team (myself and co-workers) have not done anything to disable this. It also seems odd that a random laptop not related to my business' domain would have the same error.

What is causing the updates to be disabled? How can this be enabled?

I'm looking at three different pc's - two are on a domain, the other is from a different domain and network. All three systems report that "updates are disabled by your system administrator" in the help, about firefox screen. To my knowledge, the system administrator team (myself and co-workers) have not done anything to disable this. It also seems odd that a random laptop not related to my business' domain would have the same error. What is causing the updates to be disabled? How can this be enabled?

Todas as respostas (6)

more options

Are you running Firefox on a limited account and not using the Mozilla Maintenance service? I believe that can cause this message to appear.

Either download Firefox from www.getfirefox.com and run it to update Firefox, or log in as an administrator to update Firefox.

more options

standard firefox download from mozilla. the users logged in are local administrators.... pretty straight forward. I've not had any experience with the mozilla maintenance service.

more options

http://mzl.la/MN0T4J What is the Mozilla Maintenance Service?

more options

That makes sense, the mozilla maintenance service. But the article doesn't describe why the option to manually check for updates is removed? See the screenshot I posted posted previously.

more options

Can you install the latest version manually?

Try this:

more options

Just curious whether turning off the use of the maintenance service, then exiting and restarting Firefox would bypass that message. You can turn off the service in the Options dialog under Advanced/Updates. See: Advanced panel - Accessibility, browsing, network, updates, and other advanced settings in Firefox.