Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi encerrada e arquivado. Faça uma nova pergunta se precisa de ajuda.

How to delete mail saved in profiles from imap accounts no longer in use.

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de christ1

more options

I have been trying to transfer old e-mail from a closed G-mail account to a new one. The messages from the closed account are downloaded on my computer (MacBook Pro w/ Mavericks 10.9.4). I need to move them to an on-line account; i.e., a new G-mail account. This has been a trial and error process, during which I have had to use a couple of different G-mail accounts, because the methods I used to copy messages failed. I've now found a method that works, using the Thunderbird "copy to" function (the "copy folder" add-on never worked for me). So I am transferring the messages 500 to 1000 at a time. The problem is that during my prior attempts to copy or transfer, Thunderbird downloaded the messages. So now I have multiple partial copies of the original e-mails saved on the computer. My Thunderbird profile shows saved mail from 4 e-mail accounts. I want to get rid of 3 of these, including the original downloaded account, leaving only the download associated with the G-mail account to which I am successfully copying the messages. How do I do this? Can I edit the profile to delete the imap.googlemail-x.com and the associated msf file? I have already de-linked two of the temporary accounts from Thunderbird, but the downloaded mail is still there. Thanks for any insights.

I have been trying to transfer old e-mail from a closed G-mail account to a new one. The messages from the closed account are downloaded on my computer (MacBook Pro w/ Mavericks 10.9.4). I need to move them to an on-line account; i.e., a new G-mail account. This has been a trial and error process, during which I have had to use a couple of different G-mail accounts, because the methods I used to copy messages failed. I've now found a method that works, using the Thunderbird "copy to" function (the "copy folder" add-on never worked for me). So I am transferring the messages 500 to 1000 at a time. The problem is that during my prior attempts to copy or transfer, Thunderbird downloaded the messages. So now I have multiple partial copies of the original e-mails saved on the computer. My Thunderbird profile shows saved mail from 4 e-mail accounts. I want to get rid of 3 of these, including the original downloaded account, leaving only the download associated with the G-mail account to which I am successfully copying the messages. How do I do this? Can I edit the profile to delete the imap.googlemail-x.com and the associated msf file? I have already de-linked two of the temporary accounts from Thunderbird, but the downloaded mail is still there. Thanks for any insights.

Todas as respostas (1)

more options

Please don't open duplicate threads for the same problem. Follow-up at your other thread. https://support.mozilla.org/en-US/questions/1018746