Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

firefox hangs when opening a website must move mouse to open

  • 3 respostas
  • 19 têm este problema
  • 5 visualizações
  • Última resposta de philipp

more options

I have to keep moving the mouse to open a website otherwise firefox hangs. thanks

I have to keep moving the mouse to open a website otherwise firefox hangs. thanks

Solução escolhida

hello wf1717, unfortunately this is currently a bug in firefox 32 that is under investigation. i think the best option at the moment is to use the firefox 31 esr version: https://www.mozilla.org/en-US/firefox/organizations/all/

Ler esta resposta 👍 2

Todas as respostas (3)

more options

Solução escolhida

hello wf1717, unfortunately this is currently a bug in firefox 32 that is under investigation. i think the best option at the moment is to use the firefox 31 esr version: https://www.mozilla.org/en-US/firefox/organizations/all/

more options

Start Firefox in Safe Mode {web link}

Are there any problems?

more options

hello wf1717, there has been a test build created with a speculative fix in it - would you be willing to help and test if the problem is gone with this build? (unfortunately developers are not able to reproduce the issue themselves, so we are dependent on feedback by affected users):

  1. first as a precaution, please create a backup of your profile: Back up and restore information in Firefox profiles
  2. then download and install this try build of firefox: http://ftp.mozilla.org/pub/mozilla.org/firefox/try-builds/aklotz@mozilla.com-72e7a82b7ca3/try-win32/firefox-35.0a1.en-US.win32.installer.exe
    updated link:ftp://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/2014-09-12-03-02-02-mozilla-central/firefox-35.0a1.en-US.win32.installer.exe
  3. then please report back, if you can reproduce the problem by using this test build.

thank you!

Alterado por philipp em