Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox keeps dropping my bookmarks or perhaps not storing them when I ask it to. Is there a fix?

  • 2 respostas
  • 1 tem este problema
  • 10 visualizações
  • Última resposta de FredMcD

majnuns
majnuns
more options

Firefox keeps dropping some of my bookmarks and not storing others when I ask it to. Also, in searching for answers, I found out that I have 2 profiles. I couldn't open any of the 3 items in the first but in the second one I found a number of dated bookmarkbackups files. Am I supposed to have 2 profiles? How do I fix all this.

I have also noticed other anomalies and wonder if they are part of the new 32.0 download I just got. Today, twice, exactly 27 instances of Firefox opened when I clicked on it just once.

Firefox keeps dropping some of my bookmarks and not storing others when I ask it to. Also, in searching for answers, I found out that I have 2 profiles. I couldn't open any of the 3 items in the first but in the second one I found a number of dated bookmarkbackups files. Am I supposed to have 2 profiles? How do I fix all this. I have also noticed other anomalies and wonder if they are part of the new 32.0 download I just got. Today, twice, exactly 27 instances of Firefox opened when I clicked on it just once.

Todas as respostas (2)

FredMcD
FredMcD
more options

If you or Firefox itself did a reset, a new profile would be created.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile Recovering important data from an old profile If you've had to create a new Firefox profile, this article will explain how to recover information like bookmarks, history and passwords from an old one.

FredMcD
FredMcD
more options

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences