Installed firefox on a new computer. Tried to sync, had unknown error, now all bookmarks and customizations are missing.
I installed the latest firefox on a new install of Windows 8.1 I tried to sync firefox to my previously synced account and it reported an unknown error. Firefox then let me sync to my previously synced account but bookmarks, extensions, add-ons, and other customizations are all missing.
I installed the latest firefox on a new install of Windows 8.1
I tried to sync firefox to my previously synced account and it reported an unknown error.
Firefox then let me sync to my previously synced account but bookmarks, extensions, add-ons, and other customizations are all missing.
Todas as respostas (1)
Hi RubyStarfire, In order to jumpstart the sync process please:
- remove the account from the browser from the Firefox Menu > Options > Sync
- Restart Firefox.
- Re-add the account
If this does not sync within 15 minutes please provide any errors that occur in the logs and I would be happy to investigate.
- How do I turn on sync logs:
- Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
- Restart Firefox and look at: about:sync-log
- Logs and error messages will be located here
Please also use pastebin.mozilla.org for sharring any errors that relate to this issue.
Thank you.