Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My bookmark star icon doesn't show my already saved bookmarks. My bookmarks still exist at unsorted bookmarks section, just the star icon doesn't read them

  • 4 respostas
  • 3 têm este problema
  • 10 visualizações
  • Última resposta de cor-el

more options

Hi. My star bookmark icon doesn't read my bookmarks. I can still use it to save new bookmarks but I can't see the old ones. My bookmarks still exist but the star remains white when I open them and shows them as not saved. Thank you in advance for any help!

Hi. My star bookmark icon doesn't read my bookmarks. I can still use it to save new bookmarks but I can't see the old ones. My bookmarks still exist but the star remains white when I open them and shows them as not saved. Thank you in advance for any help!

Solução escolhida

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


When the star is checking the Bookmarks Manager, it should be checking all entries in the folder. It could be the web page bookmark was removed. Or the wed address was changed. I am not aware of entries to the bookmarks being blocked, unless you have something blocking changes.

Ler esta resposta 👍 1

Todas as respostas (4)

more options

Actually I just checked and realized that it doesn't read bookmarks from specific sites. Does that mean it has something to do with cookies? I can re-save those pages but I will just duplicate them at my bookmarks folders.

more options

Solução escolhida

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


When the star is checking the Bookmarks Manager, it should be checking all entries in the folder. It could be the web page bookmark was removed. Or the wed address was changed. I am not aware of entries to the bookmarks being blocked, unless you have something blocking changes.

more options

Thank you very much for your help!

more options