We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Can no longer print anything from a website when using FireFox. Have updated FF but no other programs added or changed. Get a message "save file as *.xps"

  • 2 respostas
  • 6 têm este problema
  • 8 visualizações
  • Última resposta de the-edmeister

more options

When I try to print, I get a message to save file as *.xps file, but Mozilla stops responding when I try that. Can still print from other browsers.

When I try to print, I get a message to save file as *.xps file, but Mozilla stops responding when I try that. Can still print from other browsers.

Solução escolhida

Hello there, My name is Luke and i would be happy to assist you with this issue. The reason you are getting this is because your computer's default printer is set to Microsoft XPS Document Writer. If you go to your computer's printer settings and set your favourite printer as the default one this problem will be fixed. If there are any more questions please feel free to reply to me. Thank you! Luke

Ler esta resposta 👍 1

Todas as respostas (2)

more options

Solução escolhida

Hello there, My name is Luke and i would be happy to assist you with this issue. The reason you are getting this is because your computer's default printer is set to Microsoft XPS Document Writer. If you go to your computer's printer settings and set your favourite printer as the default one this problem will be fixed. If there are any more questions please feel free to reply to me. Thank you! Luke

more options

Sounds like you just need to select the printer that you want to use. See this - https://support.mozilla.org/en-US/kb/how-print-websites