Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Thunderbird 31.4 duplicates email for Google Mail

  • 4 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de davenz

Tom
Tom
more options

I use Thunderbird for several email accounts, and only my school's Google Mail account duplicates email. The account connects to imap.googlemail.com using my .edu email address. Email gets duplicated into the Inbox, All Mail and Important folders. For example, if I delete an email from the Inbox, it is still in the All Mail and Important folders. If I delete the same email from the All Mail folder, it is still be in the Important folder.

How can I fix this problem?

I use Thunderbird for several email accounts, and only my school's Google Mail account duplicates email. The account connects to imap.googlemail.com using my .edu email address. Email gets duplicated into the Inbox, All Mail and Important folders. For example, if I delete an email from the Inbox, it is still in the All Mail and Important folders. If I delete the same email from the All Mail folder, it is still be in the Important folder. How can I fix this problem?

Solução escolhida

Can you please remove the Gmail account from Thunderbird, then recreate the account precisely following the steps outlined here:

http://blog.davekoelmeyer.co.nz/2012/01/26/the-mere-mortals-guide-to-setting-up-gmail-with-thunderbird/

Let me know if this fixes the behaviour you are seeing.

Cheers, Dave

Ler esta resposta 👍 0

Todas as respostas (4)

davenz
davenz
more options

Solução escolhida

Can you please remove the Gmail account from Thunderbird, then recreate the account precisely following the steps outlined here:

http://blog.davekoelmeyer.co.nz/2012/01/26/the-mere-mortals-guide-to-setting-up-gmail-with-thunderbird/

Let me know if this fixes the behaviour you are seeing.

Cheers, Dave

christ1
christ1
  • Top 25 Contributor
more options
How can I fix this problem?

This isn't a problem, it's a Gmail feature. Understand how Gmail labels work. https://support.google.com/mail/answer/77657?hl=en https://support.google.com/mail/answer/6581?hl=en

If you don't care about 'All Mail' and 'Important' folders unsubscribe from them in Thunderbird.

Tom
Tom Autor da pergunta
more options

Thanks, Dave.

I didn't need to delete my existing account in Thunderbird. Once I changed the settings in GMail, and then refreshed Thunderbird, those silly folders disappeared.

I also tested your settings for Sent Mail, and GMail did save the message in the Sent folder, which Thunderbird synced down to my local copy.

Thanks for "translating" the Google ignorance. :)

Tom

davenz
davenz
more options

Pleasure, glad it helped.

Cheers, Dave