Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

i did connect on another comp and all favorites did switch i lost all mines and now i only have the ones from the other comp on my account :(

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de VincentC

more options

This morning i was on our kids computer and i did log in my Sync account ..everything was ok i had my bookmarks

Now i lost all my bookmarks and i have only theirs and no way to get back mines, their comp was not restarted and they didn t touch anithing on sync parameters ..they even didn t knew about sync accounts at all

..it s a huge problem for me so if You have any solution to get back my bookmarks ... COULD REALLY BE GREAT  :)
This morning i was on our kids computer and i did log in my Sync account ..everything was ok i had my bookmarks Now i lost all my bookmarks and i have only theirs and no way to get back mines, their comp was not restarted and they didn t touch anithing on sync parameters ..they even didn t knew about sync accounts at all ..it s a huge problem for me so if You have any solution to get back my bookmarks ... COULD REALLY BE GREAT :)

Solução escolhida

hi VincentC, on the device where your bookmarks are gone please go into the bookmarks library (ctrl+shift+b), go to import & backup > restore and see if you can get back your old data by choosing a restore point from before this mishap occurred.

Ler esta resposta 👍 2

Todas as respostas (2)

more options

Solução escolhida

hi VincentC, on the device where your bookmarks are gone please go into the bookmarks library (ctrl+shift+b), go to import & backup > restore and see if you can get back your old data by choosing a restore point from before this mishap occurred.

more options

oww great !!! i saw this thing but i was sooo depressed that because i never did any backup manually i didn t think something could be there .....OMG Phillip THANK YOU SO MUCH

problem solved :D