Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Remove AdChoices from my computer how do i do this procedure

more options

I have spyhunter4 i tried everything there program says to do to remove AdChoices from my computer . there tech e mailed me and said to go to your web site and use firefox please tell me how to remove this annoying adchoices from my computer PLEASE help thank you for any and all your help in this matter expert-123@outlook.com

I have spyhunter4 i tried everything there program says to do to remove AdChoices from my computer . there tech e mailed me and said to go to your web site and use firefox please tell me how to remove this annoying adchoices from my computer PLEASE help thank you for any and all your help in this matter expert-123<i></i>@outlook<i></i>.com

Alterado por cor-el em

Solução escolhida

If the support article is too overwhelming, you could start here:

(1) Open the Windows Control Panel, Uninstall a Program. If you are not familiar with how to find this, use the search box on the Windows 8.1 charms bar.

After the list loads, click the "Installed on" column heading to group the programs by date. Scanning down the list starting from the most recent may help in spotting unknown items. Don't be fooled by seemingly innocent or important names if you do not remember choosing to install those programs. Take out as much trash as possible here.

(2) Back in Firefox, open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?

Ler esta resposta 👍 2

Todas as respostas (6)

more options

It sounds like you may have malware. Try the steps at Troubleshoot Firefox issues caused by malware to remove it.

more options

adchoices are still popping up even after i did what you said to do im a computer dummy what do i do to get rid of this agravating ads from AdChoices

more options

Did you install all the software recommended in that article?

If not, please do the following:

more options

I installed adblockers as you told me to and still have the same problem AdChoices ads still pop up what do I do now im ready to through this unit out the window!!!!!!!!!!

more options

You didn't say you had followed all my instructions. Did you Refresh Firefox and install and run all the programs at Troubleshoot Firefox issues caused by malware


please also follow the steps at http://windows.microsoft.com/en-us/windows-8/uninstall-change-program to uninstall Adchoices if it is found in your installed software.

more options

Solução escolhida

If the support article is too overwhelming, you could start here:

(1) Open the Windows Control Panel, Uninstall a Program. If you are not familiar with how to find this, use the search box on the Windows 8.1 charms bar.

After the list loads, click the "Installed on" column heading to group the programs by date. Scanning down the list starting from the most recent may help in spotting unknown items. Don't be fooled by seemingly innocent or important names if you do not remember choosing to install those programs. Take out as much trash as possible here.

(2) Back in Firefox, open Firefox's Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Set nonessential and unrecognized plugins to "Never Activate".

In the left column, click Extensions. Then, if in doubt, disable (or Remove, if possible) unrecognized and unwanted extensions.

Often a link will appear above at least one disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.

Any improvement?