Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de erolozbek

more options

My Laptop (Asus N61VG) keeps giving the error "display driver stopped responding and recovered..." and after a while Firefox crashes (very often). I changed to Google Chrome and the "display driver stopped responding..." error occures less and the browser does not crash. My graphics adapter is Nvidia GeForce GT 220M and I have installed the latest driver.

My Laptop (Asus N61VG) keeps giving the error "display driver stopped responding and recovered..." and after a while Firefox crashes (very often). I changed to Google Chrome and the "display driver stopped responding..." error occures less and the browser does not crash. My graphics adapter is Nvidia GeForce GT 220M and I have installed the latest driver.

Solução escolhida

If you haven't already, could you try disabling Firefox from using hardware acceleration? This is the usual workaround for incompatibility with your graphics card driver software.

"3-bar" menu button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

This takes effect the next time you exit Firefox and start it up again. Any difference?

If this problem seems to be associated with Flash media, there is a separate setting for that. More information in this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

Ler esta resposta 👍 1

Todas as respostas (2)

more options

Solução escolhida

If you haven't already, could you try disabling Firefox from using hardware acceleration? This is the usual workaround for incompatibility with your graphics card driver software.

"3-bar" menu button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

This takes effect the next time you exit Firefox and start it up again. Any difference?

If this problem seems to be associated with Flash media, there is a separate setting for that. More information in this support article from Adobe: http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues

more options

Thank you very much. Disabling hardware acceleration seems to have fix it. I had no crashes and display driver stops for over 5 hours.

I admit, I had heard earlier about this option, but had no luck earlier with a similar laptop (Asus N61JQ and ATI graphics) one year and it was solved only after a clean reinstall of Windows7. So I applied your suggestion without any real expectations :) Before, disabling all extensions helped but the extensions are most of the whistle and bells for which I prefer Firefox over IE and Chrome for a decade.

Alterado por erolozbek em