Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why hasn't sync downloaded recent settings to new install?

  • 3 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de the-edmeister

more options

After a recent Windows 7 reinstall I've synced a fresh install of Firefox, but none of my data (bookmarks, log-ins, etc) has been synced. Can anything be done? I guess that i thought this is what sync was about.

Perhaps the ability to log in and view/manually download/verify data would be helpful. Or the ability to confirm the action the user wants: i.e. "I want to download existing sync data" versus "I want this new blank install to wipe all of my existing data"

After a recent Windows 7 reinstall I've synced a fresh install of Firefox, but none of my data (bookmarks, log-ins, etc) has been synced. Can anything be done? I guess that i thought this is what sync was about. Perhaps the ability to log in and view/manually download/verify data would be helpful. Or the ability to confirm the action the user wants: i.e. "I want to download existing sync data" versus "I want this new blank install to wipe all of my existing data"

Todas as respostas (3)

more options

Sync is intended to synchronize Firefox user data between multiple Firefox installations. It is not intended to serve as a backup medium; as with an OS re-installation. Although some people have been able to pull it off.

Per chance, you didn't have to request a new Password for the Sync service, did you?

more options

Alas, I did reset my password (as I have the memory management capacity of Windows 95)

more options

Sorry, that's why you can get your data to the new Firefox installation. When you request a new Sync account Password the data saved on the Sync server is deleted.