Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Workarounds for Firefox crashes during Facebook sharing of articles?

  • 1 resposta
  • 1 tem este problema
  • 17 visualizações
  • Última resposta de Safwan Rahman

ap1004
ap1004
more options

For the past few versions, I experience a crash when I attempt to share a link via Facebook from a website that has the "Share on Facebook" button. I am able to sign into Facebook after pressing the button and am able to write in the comments prior to my submitting the link. However, once I hit the share button in the Facebook window, Firefox crashes.

Here is my crash report link: https://crash-stats.mozilla.com/report/index/80e87a20-8094-41de-92f1-5f75e2150530

For the past few versions, I experience a crash when I attempt to share a link via Facebook from a website that has the "Share on Facebook" button. I am able to sign into Facebook after pressing the button and am able to write in the comments prior to my submitting the link. However, once I hit the share button in the Facebook window, Firefox crashes. Here is my crash report link: https://crash-stats.mozilla.com/report/index/80e87a20-8094-41de-92f1-5f75e2150530

Todas as respostas (1)

Safwan Rahman
Safwan Rahman
  • SUMO Warrior
more options

Hi, Can you please share the Website name so we can investigate the problem? Till that, can you please try disabling Hardware Accelator and try again? Then perform these steps:

  1. Open Firefox Options window (Preferences on Mac or Linux) as follows:
    • Click the menu button New Fx Menu and select Options for Windows or Preferences on Mac or Linux.
  2. In the Firefox Options (or Preferences) window, click the Advanced tab, then select General.
  3. In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  4. Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

Alterado por Safwan Rahman em