Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I havent installed any add-ons why is my browser plagues with ads?

  • 1 resposta
  • 2 têm este problema
  • 6 visualizações
  • Última resposta de Scribe

more options

I had this problem with chrome the page gets stuffed with ads and it would direct me towards Facebook and other sites.I am facing the same problem with firefox I have not installed anything on this browser or downloaded anything on it.But these ads keep popping up again and again. They keep redirecting me to some site alibaba.com and a minnimum of 4 ads pop up

I had this problem with chrome the page gets stuffed with ads and it would direct me towards Facebook and other sites.I am facing the same problem with firefox I have not installed anything on this browser or downloaded anything on it.But these ads keep popping up again and again. They keep redirecting me to some site alibaba.com and a minnimum of 4 ads pop up

Solução escolhida

Hi, you can try an ad blocker such as Adblock Plus, but it may be that you have picked up some malware, so if that isn't successful you can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

Ler esta resposta 👍 0

Todas as respostas (1)

more options

Solução escolhida

Hi, you can try an ad blocker such as Adblock Plus, but it may be that you have picked up some malware, so if that isn't successful you can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!