Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox plugin checker reads Adobe Flash Player as out-of-date, even though latest version (19.0.0.207) is installed.

  • 2 respostas
  • 1 tem este problema
  • 3 visualizações
  • Última resposta de aplj

more options

I recently installed Adobe Flash Player version 19.0.0.207 to replace the previous version (19.0.0.185). However, when I ran the plugin checker, it said that Flash was out of date, still saying version 19.0.0.185. Then, I went to the add-on menu, clicked the plugins tab, scrolled down to Shockwave Flash, and clicked More. It showed two .dll files, NPSWF32_19_0_0_185.dll and NPSWF32_19_0_0_207.dll. Since the checker still thinks that version 19.0.0.185 is still installed, the plugin checker reads the Flash Player as out-of-date. Can someone out there help me with this situation?

I recently installed Adobe Flash Player version 19.0.0.207 to replace the previous version (19.0.0.185). However, when I ran the plugin checker, it said that Flash was out of date, still saying version 19.0.0.185. Then, I went to the add-on menu, clicked the plugins tab, scrolled down to Shockwave Flash, and clicked More. It showed two .dll files, NPSWF32_19_0_0_185.dll and NPSWF32_19_0_0_207.dll. Since the checker still thinks that version 19.0.0.185 is still installed, the plugin checker reads the Flash Player as out-of-date. Can someone out there help me with this situation?

Solução escolhida

Good news! I closed the browser for a couple of minutes. Then , I ran the update checker again. This time, it read Flash as up-to-date. The old file, NPSWF32_19_0_0_185.dll, has been removed from the plugin list.

Ler esta resposta 👍 0

Todas as respostas (2)

more options

hi, it looks like the update didn't cleanly remove all traces of the old flash version. please try to use the flash uninstaller provided by adobe at https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html and run it while all browsers are closed. afterwards install the plugin again from https://get.adobe.com/flashplayer/

please also note that there are still reports of vulnerabilities in flash 19.0.0.207 which are already exploited in the wild, so to increase you security you might want to set it to "ask to activate" in the firefox menu > addons > plugins until adobe releases another patch...

more options

Solução escolhida

Good news! I closed the browser for a couple of minutes. Then , I ran the update checker again. This time, it read Flash as up-to-date. The old file, NPSWF32_19_0_0_185.dll, has been removed from the plugin list.