Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Deleted messages have stopped going to Trash folder -- I can find them in a Trash folder on the server, but Trash is no longer syncing with my Thunderbird app?

  • 1 resposta
  • 2 têm este problema
  • 21 visualizações
  • Última resposta de Gnospen

more options

I looked through other similar issues on the support forum, but everyone's problem seems to have its own idiosyncracies ... I have 3 gmail-based accounts that run through Thunderbird 38.3.0 on my desktop -- all 3 are configured the same; the other 2 behave normally (their deleted messages go into a corresponding Trash folder in Thunderbird). On the problem account, however, my deleted messages appear in a Trash folder through 8/26/15, then nothing after -- which makes me think the problem is the result of a Thunderbird software update? I have not changed any settings ...

Looking at the folder tree of each account, the only difference I see between the 3 accounts is that the 2 that are working correctly have a Gmail/Trash folder (with trashcan icon) where the deleted messages go; the problem account has only a Trash folder (with folder icon), where deleted messages stopped going after 8/26, but no Gmail/Trash folder (with trashcan icon). Again, I haven't changed any settings. Even more strangely, under Tools: Account Settings: Server Settings, all 3 accounts are set up the same way -- "When I delete a message, Move it to this folder: Trash (folder icon) on (email address)."

This doesn't seem to make sense. Any help is welcome!

I looked through other similar issues on the support forum, but everyone's problem seems to have its own idiosyncracies ... I have 3 gmail-based accounts that run through Thunderbird 38.3.0 on my desktop -- all 3 are configured the same; the other 2 behave normally (their deleted messages go into a corresponding Trash folder in Thunderbird). On the problem account, however, my deleted messages appear in a Trash folder through 8/26/15, then nothing after -- which makes me think the problem is the result of a Thunderbird software update? I have not changed any settings ... Looking at the folder tree of each account, the only difference I see between the 3 accounts is that the 2 that are working correctly have a Gmail/Trash folder (with trashcan icon) where the deleted messages go; the problem account has only a Trash folder (with folder icon), where deleted messages stopped going after 8/26, but no Gmail/Trash folder (with trashcan icon). Again, I haven't changed any settings. Even more strangely, under Tools: Account Settings: Server Settings, all 3 accounts are set up the same way -- "When I delete a message, Move it to this folder: Trash (folder icon) on (email address)." This doesn't seem to make sense. Any help is welcome!

Todas as respostas (1)

more options

Just subscribe to gmail/trash it's were gmails trash is.