Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My work intranet site has a drop down menu that firefox won't let me click on.

  • 2 respostas
  • 1 tem este problema
  • 25 visualizações
  • Última resposta de cor-el

more options

The drop-down menu is visible, but Firefox won't let me move the mouse over the menu items and click on them to access them. In Internet Explorer I can solve the problem by going into Compatibility View Settings and adding the website. However, I cannot access this website through Internet Explorer from home--I have to use Firefox to get into it at all. Everything else works in Firefox but the drop-down menu doesn't.

The drop-down menu is visible, but Firefox won't let me move the mouse over the menu items and click on them to access them. In Internet Explorer I can solve the problem by going into Compatibility View Settings and adding the website. However, I cannot access this website through Internet Explorer from home--I have to use Firefox to get into it at all. Everything else works in Firefox but the drop-down menu doesn't.

Todas as respostas (2)

more options

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

It is possible that other elements overlay the menu items. Can you reach this menu via the Tab key?

If the page is only compatible with IE then you might be out of luck.

You can right-click and select "Inspect Element" to open the Inspector (Firefox menu button or Tools > Web Developer) to see what element is selected.

You can also check the Web Console (Firefox menu button or Tools > Web Developer) for error messages.