Este site está com funcionalidades limitadas enquanto realizamos manutenção para melhorar sua experiência de uso. Se nenhum artigo resolver seu problema e você quiser fazer uma pergunta, nossa comunidade de suporte pode te ajudar em @FirefoxSupport no Twitter e /r/firefox no Reddit.

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

there was an error downloading

  • 1 resposta
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de cor-el

more options

I cannot add any add-ons. I always get the error message: "firefox cannot modify the needed file" or "there was an error downloading..."

Suse Leap 42.1, 64-bit, As root, I destroyed all traces of files/dirs matching /firefox|mozilla/i

Adding with YAST does not work. Downloading the RPM and it's prerequisite, installing as root creates the same error listed above: -rw-r--r-- 1 brianp users 44815404 Dec 24 11:03 MozillaFirefox-43.0-6.1.x86_64.rpm -rw-r--r-- 1 brianp users 15282 Dec 24 11:36 MozillaFirefox-branding-openSUSE-40-5.1.x86_64.rpm

YAST: yast add software: firefox MozillaFirefox 43.0-6.1 and MF-branding-openSuse 40-5.1 install.log: Downloading MozillaFirefox-branding-openSUSE (download size 15 KiB) Downloading MozillaFirefox (download size 42.74 MiB) Installing MozillaFirefox-branding-openSUSE-40-5.1.x86_64.rpm (installed size 21 KiB) Installing MozillaFirefox-43.0-6.1.x86_64.rpm (installed size 99.07 MiB) Downloading MozillaFirefox-branding-openSUSE (download size 15 KiB) Downloading MozillaFirefox (download size 42.74 MiB) Installing MozillaFirefox-branding-openSUSE-40-5.1.x86_64.rpm (installed size 21 KiB) Installing MozillaFirefox-43.0-6.1.x86_64.rpm (installed size 99.07 MiB)

kde ap menu -> find firefox -> firefox, contents=desktop config; location=/usr/share/applications, size=528b

/usr/share/applications/firefox.desktop << contents Desktop Entry] Categories=Network;WebBrowser;GTK; Encoding=UTF-8 Name=Firefox GenericName=Web Browser Comment=Web Browser TryExec=firefox Exec=firefox %u Icon=firefox Terminal=false StartupNotify=true MimeType=text/html;text/xml;application/xhtml+xml;application/vnd.mozilla.xul+xml;text/mml;application/x-xpinstall;x-scheme-handler/http;x-scheme-handler/https;x-scheme-handler/ftp; Type=Application

Actions=PrivateBrowsing;

[Desktop Action PrivateBrowsing] Name=New Private Browsing Window Exec=firefox --private-window %u


raptor:/usr/lib64 # which firefox /usr/bin/firefox

raptor:/usr/lib64 # ll /usr/bin/firefox lrwxrwxrwx 1 root root 27 Dec 24 13:23 /usr/bin/firefox -> ../lib64/firefox/firefox.sh raptor:/usr/lib64 # updatedb raptor:/usr/lib64 # locate firefox.sh /usr/lib64/firefox/firefox.sh


MOZ_DIST_BIN="/usr" MOZ_DIST_LIB="/usr/lib64/firefox" MOZ_APPNAME="firefox" MOZ_PROGRAM="$MOZ_DIST_LIB/$MOZ_APPNAME"

brianp@raptor:~/download> file /usr/lib64/firefox/firefox /usr/lib64/firefox/firefox: ELF 64-bit LSB executable, x86-64, version 1 (SYSV), dynamically linked (uses shared libs), for GNU/Linux 3.0.0, BuildID[sha1]=81f73d14c2b27cded4d82f4d99c8c6bfcd54d06f, stripped

raptor:/usr/lib64 # ps -elf | grep -i firefo 0 S brianp 14641 1547 1 80 0 - 359830 - 12:59 ? 00:01:03 /usr/lib64/firefox/firefox 1 Z brianp 14671 14641 0 80 0 - 0 exit 12:59 ? 00:00:00 [firefox] <defunct> 1 S root 21939 1 0 80 0 - 43561 - 13:43 ? 00:00:00 /usr/bin/gvim /usr/share/applications/firefox.desktop 1 S root 22172 1 0 80 0 - 43574 - 13:47 ? 00:00:00 /usr/bin/gvim /usr/lib64/firefox/firefox.sh 0 S root 22397 2880 0 80 0 - 2312 pipe_w 13:55 pts/2 00:00:00 grep --color=auto -i firefo

Why does the firefox launch process leave a ZOMBIE behind: [firefox] <defunct>? << Beware! Undead FFox lurking!!!

The /usr/lib64/firefox/firefox binary is running under my UID. All of the ff files are owned by root. Is this the problem?

I installed VLC.

libvlc-qt-devel - Include Files and Libraries Mandatory for Development

/usr/include/vlc-qt /usr/include/vlc-qt/Audio.h /usr/include/vlc-qt/Common.h /usr/include/vlc-qt/Config.h /usr/include/vlc-qt/ControlAudio.h /usr/include/vlc-qt/ControlVideo.h /usr/include/vlc-qt/Enums.h /usr/include/vlc-qt/Error.h /usr/include/vlc-qt/Instance.h /usr/include/vlc-qt/Media.h /usr/include/vlc-qt/MediaList.h /usr/include/vlc-qt/MediaListPlayer.h /usr/include/vlc-qt/MediaPlayer.h /usr/include/vlc-qt/MetaManager.h /usr/include/vlc-qt/QmlVideoObject.h /usr/include/vlc-qt/QmlVideoPlayer.h /usr/include/vlc-qt/SharedExportCore.h /usr/include/vlc-qt/SharedExportQml.h /usr/include/vlc-qt/SharedExportWidgets.h /usr/include/vlc-qt/Stats.h /usr/include/vlc-qt/Video.h /usr/include/vlc-qt/VideoDelegate.h /usr/include/vlc-qt/VideoFrame.h /usr/include/vlc-qt/VideoMemoryStream.h /usr/include/vlc-qt/WidgetSeek.h /usr/include/vlc-qt/WidgetVideo.h /usr/include/vlc-qt/WidgetVolumeSlider.h /usr/lib64/libvlc-qt-qml.so /usr/lib64/libvlc-qt-widgets.so /usr/lib64/libvlc-qt.so /usr/lib64/pkgconfig/libvlc-qt-qml.pc /usr/lib64/pkgconfig/libvlc-qt-widgets.pc /usr/lib64/pkgconfig/libvlc-qt.pc

33 files total

===========================

Which files can't be written? Is there an error log with specific filenames/directories, error codes? locate irefox | grep -i log << ZERO FILES? Not a single log file????

" zip.vim version v27 " Browsing zipfile /var/tmp/kdecache-brianp/krun/23558_0_troubleshooter-1.1a-fx.xpi " Select a file with cursor and press ENTER

META-INF/mozilla.rsa bootstrap.js chrome.manifest content/logger.jsm install.rdf content/whitelistedDOMAPI.jsm content/ content/Troubleshoot.jsm META-INF/manifest.mf META-INF/mozilla.sfv


raptor:/usr/lib64 # locate install.rdf /usr/lib64/firefox/browser/extensions/{972ce4c6-7e08-4474-a285-3208198ce6fd}/install.rdf /usr/lib64/thunderbird/distribution/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/install.rdf /usr/lib64/thunderbird/extensions/{972ce4c6-7e08-4474-a285-3208198ce6fd}/install.rdf

raptor:/usr/lib64 # cat /usr/lib64/firefox/browser/extensions/{972ce4c6-7e08-4474-a285-3208198ce6fd}/install.rdf


<RDF xmlns="http://www.w3.org/1999/02/22-rdf-syntax-ns#"

    xmlns:em="http://www.mozilla.org/2004/em-rdf#">
 <Description about="urn:mozilla:install-manifest">
   {972ce4c6-7e08-4474-a285-3208198ce6fd}
   43.0
    
   
     <Description>
       <em:id>{ec8030f7-c20a-464f-9b0e-13a3a9e97384}
       43.0
       43.0
     </Description>
   </em:targetApplication>
   
   Default
   The default theme.
   
   Mozilla
   Mozilla Contributors
   
   true
   classic/1.0
 </Description>      

</RDF>

==================

locate Troubleshoot.jsm << no such file locate bootstrap.js << no such file

I cannot add any add-ons. I always get the error message: "firefox cannot modify the needed file" or "there was an error downloading..." Suse Leap 42.1, 64-bit, As root, I destroyed all traces of files/dirs matching /firefox|mozilla/i Adding with YAST does not work. Downloading the RPM and it's prerequisite, installing as root creates the same error listed above: -rw-r--r-- 1 brianp users 44815404 Dec 24 11:03 MozillaFirefox-43.0-6.1.x86_64.rpm -rw-r--r-- 1 brianp users 15282 Dec 24 11:36 MozillaFirefox-branding-openSUSE-40-5.1.x86_64.rpm YAST: yast add software: firefox MozillaFirefox 43.0-6.1 and MF-branding-openSuse 40-5.1 install.log: Downloading MozillaFirefox-branding-openSUSE (download size 15 KiB) Downloading MozillaFirefox (download size 42.74 MiB) Installing MozillaFirefox-branding-openSUSE-40-5.1.x86_64.rpm (installed size 21 KiB) Installing MozillaFirefox-43.0-6.1.x86_64.rpm (installed size 99.07 MiB) Downloading MozillaFirefox-branding-openSUSE (download size 15 KiB) Downloading MozillaFirefox (download size 42.74 MiB) Installing MozillaFirefox-branding-openSUSE-40-5.1.x86_64.rpm (installed size 21 KiB) Installing MozillaFirefox-43.0-6.1.x86_64.rpm (installed size 99.07 MiB) kde ap menu -> find firefox -> firefox, contents=desktop config; location=/usr/share/applications, size=528b /usr/share/applications/firefox.desktop << contents Desktop Entry] Categories=Network;WebBrowser;GTK; Encoding=UTF-8 Name=Firefox GenericName=Web Browser Comment=Web Browser TryExec=firefox Exec=firefox %u Icon=firefox Terminal=false StartupNotify=true MimeType=text/html;text/xml;application/xhtml+xml;application/vnd.mozilla.xul+xml;text/mml;application/x-xpinstall;x-scheme-handler/http;x-scheme-handler/https;x-scheme-handler/ftp; Type=Application Actions=PrivateBrowsing; [Desktop Action PrivateBrowsing] Name=New Private Browsing Window Exec=firefox --private-window %u ---------------------------------------------------------------------- raptor:/usr/lib64 # which firefox /usr/bin/firefox raptor:/usr/lib64 # ll /usr/bin/firefox lrwxrwxrwx 1 root root 27 Dec 24 13:23 /usr/bin/firefox -> ../lib64/firefox/firefox.sh raptor:/usr/lib64 # updatedb raptor:/usr/lib64 # locate firefox.sh /usr/lib64/firefox/firefox.sh ----------------------------------------------------- MOZ_DIST_BIN="/usr" MOZ_DIST_LIB="/usr/lib64/firefox" MOZ_APPNAME="firefox" MOZ_PROGRAM="$MOZ_DIST_LIB/$MOZ_APPNAME" brianp@raptor:~/download> file /usr/lib64/firefox/firefox /usr/lib64/firefox/firefox: ELF 64-bit LSB executable, x86-64, version 1 (SYSV), dynamically linked (uses shared libs), for GNU/Linux 3.0.0, BuildID[sha1]=81f73d14c2b27cded4d82f4d99c8c6bfcd54d06f, stripped raptor:/usr/lib64 # ps -elf | grep -i firefo 0 S brianp 14641 1547 1 80 0 - 359830 - 12:59 ? 00:01:03 /usr/lib64/firefox/firefox 1 Z brianp 14671 14641 0 80 0 - 0 exit 12:59 ? 00:00:00 [firefox] <defunct> 1 S root 21939 1 0 80 0 - 43561 - 13:43 ? 00:00:00 /usr/bin/gvim /usr/share/applications/firefox.desktop 1 S root 22172 1 0 80 0 - 43574 - 13:47 ? 00:00:00 /usr/bin/gvim /usr/lib64/firefox/firefox.sh 0 S root 22397 2880 0 80 0 - 2312 pipe_w 13:55 pts/2 00:00:00 grep --color=auto -i firefo Why does the firefox launch process leave a ZOMBIE behind: [firefox] <defunct>? << Beware! Undead FFox lurking!!! The /usr/lib64/firefox/firefox binary is running under my UID. All of the ff files are owned by root. Is this the problem? I installed VLC. libvlc-qt-devel - Include Files and Libraries Mandatory for Development /usr/include/vlc-qt /usr/include/vlc-qt/Audio.h /usr/include/vlc-qt/Common.h /usr/include/vlc-qt/Config.h /usr/include/vlc-qt/ControlAudio.h /usr/include/vlc-qt/ControlVideo.h /usr/include/vlc-qt/Enums.h /usr/include/vlc-qt/Error.h /usr/include/vlc-qt/Instance.h /usr/include/vlc-qt/Media.h /usr/include/vlc-qt/MediaList.h /usr/include/vlc-qt/MediaListPlayer.h /usr/include/vlc-qt/MediaPlayer.h /usr/include/vlc-qt/MetaManager.h /usr/include/vlc-qt/QmlVideoObject.h /usr/include/vlc-qt/QmlVideoPlayer.h /usr/include/vlc-qt/SharedExportCore.h /usr/include/vlc-qt/SharedExportQml.h /usr/include/vlc-qt/SharedExportWidgets.h /usr/include/vlc-qt/Stats.h /usr/include/vlc-qt/Video.h /usr/include/vlc-qt/VideoDelegate.h /usr/include/vlc-qt/VideoFrame.h /usr/include/vlc-qt/VideoMemoryStream.h /usr/include/vlc-qt/WidgetSeek.h /usr/include/vlc-qt/WidgetVideo.h /usr/include/vlc-qt/WidgetVolumeSlider.h /usr/lib64/libvlc-qt-qml.so /usr/lib64/libvlc-qt-widgets.so /usr/lib64/libvlc-qt.so /usr/lib64/pkgconfig/libvlc-qt-qml.pc /usr/lib64/pkgconfig/libvlc-qt-widgets.pc /usr/lib64/pkgconfig/libvlc-qt.pc 33 files total ======================================= Which files can't be written? Is there an error log with specific filenames/directories, error codes? locate irefox | grep -i log << ZERO FILES? Not a single log file???? " zip.vim version v27 " Browsing zipfile /var/tmp/kdecache-brianp/krun/23558_0_troubleshooter-1.1a-fx.xpi " Select a file with cursor and press ENTER META-INF/mozilla.rsa bootstrap.js chrome.manifest content/logger.jsm install.rdf content/whitelistedDOMAPI.jsm content/ content/Troubleshoot.jsm META-INF/manifest.mf META-INF/mozilla.sfv --------------------------------------------- raptor:/usr/lib64 # locate install.rdf /usr/lib64/firefox/browser/extensions/{972ce4c6-7e08-4474-a285-3208198ce6fd}/install.rdf /usr/lib64/thunderbird/distribution/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/install.rdf /usr/lib64/thunderbird/extensions/{972ce4c6-7e08-4474-a285-3208198ce6fd}/install.rdf raptor:/usr/lib64 # cat /usr/lib64/firefox/browser/extensions/{972ce4c6-7e08-4474-a285-3208198ce6fd}/install.rdf <?xml version="1.0"?> <!-- This Source Code Form is subject to the terms of the Mozilla Public - License, v. 2.0. If a copy of the MPL was not distributed with this - file, You can obtain one at http://mozilla.org/MPL/2.0/. --> <RDF xmlns="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:em="http://www.mozilla.org/2004/em-rdf#"> <Description about="urn:mozilla:install-manifest"> <em:id>{972ce4c6-7e08-4474-a285-3208198ce6fd}</em:id> <em:version>43.0</em:version> <!-- Target Application this theme can install into, with minimum and maximum supported versions. --> <em:targetApplication> <Description> <em:id>{ec8030f7-c20a-464f-9b0e-13a3a9e97384}</em:id> <em:minVersion>43.0</em:minVersion> <em:maxVersion>43.0</em:maxVersion> </Description> </em:targetApplication> <!-- Front End MetaData --> <em:name>Default</em:name> <em:description>The default theme.</em:description> <!-- Front End Integration Hooks (used by Theme Manager)--> <em:creator>Mozilla</em:creator> <em:contributor>Mozilla Contributors</em:contributor> <!-- Allow lightweight themes to apply to this theme --> <em:skinnable>true</em:skinnable> <em:internalName>classic/1.0</em:internalName> </Description> </RDF> ============================== locate Troubleshoot.jsm << no such file locate bootstrap.js << no such file

Todas as respostas (1)

more options

Create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.